Introduction

ClassBuddy (Pty) Ltd ("we", "our", or "us") is committed to protecting the privacy of all users ("you" or "your") of our ClassBuddy application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our App. This App is designed to facilitate communication and information sharing between schools, teachers, parents, and students in South Africa. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Information We Collect

We collect information that you provide directly to us when using the App:

School Administrators:

School information

Teacher information (name, age, contact details, subjects taught)

Student information (name, age, grade, class and any other information provided by parents and collected by the school)

Student contact information (parent/guardian names, contact details)

Class and schedule information

Teachers

Personal information (name, age, contact details)

Class and schedule information for assigned classes

Parents

Personal information (name, contact details)

Information about their children (name, age, grade, class)

Students

Personal information (name, age, grade, class and any other information provided by parents and collected by the school)

Academic information related to classes and schedules

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our App

Facilitate communication between schools, teachers, parents, and students

Manage class and schedule information

Send technical notices, updates, security alerts, and support messages

Respond to comments, questions, and customer service requests

Communicate with you about products, services, offers, and events offered by ClassBuddy (Pty) Ltd

Disclosure of Your Information

We may share information we have collected in certain situations:

With school administrators, teachers, parents, and students as necessary for the functioning of the App

If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency)

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of ClassBuddy (Pty) Ltd, our customers, or others

Data Retention

We will only keep personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Student Privacy and Data Protection

Our App collects and processes personal information related to students of various age groups. We are committed to protecting the privacy of all students, with particular attention to younger users.

For Students Under 13

We do not knowingly collect personal information directly from children under 13. All information for these students is provided by schools or parents.

We only collect and use student information that is necessary for the proper functioning of our App.

Access to this information is strictly limited to authorized users (school administrators, relevant teachers, and the student's own parents or guardians).

We do not use information of students under 13 for any marketing or advertising purposes.

Parents or guardians have the right to review their child's information, request corrections, or ask for the deletion of their child's data.

For Students 13 and Older

Students who are 13 and older may have their own accounts to access the App, subject to school policies and parental consent where required.

We collect only the information necessary for the App's educational purposes.

Students 13 and older may have more control over their data, including the ability to view and request corrections to their information, in line with applicable laws and school policies.

While we may use aggregated, non-personal data for improving our services, we do not use individual student data for marketing purposes without explicit consent.

General Student Data Protection Measures

We implement robust security measures to protect all student data.

Student data is not shared with third parties except as necessary for the provision of our services or as required by law.

We retain student data only for as long as necessary to provide our services or as required by law, after which it is securely deleted.

School and Parental Responsibility

Schools should inform parents and eligible students about the use of our App and the data it collects and processes.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request that your personal information be corrected or deleted.
• Request restriction of processing your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this page.

Compliance with South African Laws

This Privacy Policy is designed to comply with the Protection of Personal Information Act (POPIA) of South Africa. We are committed to processing personal information in accordance with POPIA and other applicable South African data protection laws.

By using the App, you consent to our Privacy Policy and agree to its terms.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

ClassBuddy (Pty) Ltd
Asla Park
21 Conradie Crescent, Strand
7140
South Africa